News

Do you have a Graham Hero?

In order to reward those who have demonstrated remarkable customer service, going above and beyond the everyday call of duty, Graham Plumbers’ Merchant is asking customers to once again nominate their ‘Graham Customer Hero’ as part of their ‘Graham Heroes’ Awards.

The ‘Graham Heroes’ Awards look to recognise members of the Graham team for their excellent services to the company, celebrating outstanding workmanship and top-quality customer service. The plumbers’ merchant is looking for help in the ‘Customer Hero’ Award category, with customers invited to name a staff member who they feel has excelled in their role this year.

Pipe up and start loving your drainage - study reveals the nation’s worst drainage hotspots

With there being so many misconceptions about which items are acceptable to put down your drain, you’re not alone in thinking it’s fine to flush the odd ‘flushable’ wipe, or pour the leftover fat from your roasting tray down the sink.

However, the latest study from drainage specialist, Lanes Group, hopes to bust some common myths about what’s suitable to put down our drains - with their advice being, if it’s not one of the three P’s (toilet paper, pee or poo) or water, then it shouldn’t be going near your loo or plughole.

The study of 1,101 UK adults, looked to highlight the nation’s bad flushing habits, and the worst cities for them. Overall, Birmingham came out as the worst, with a shocking 87% flushing items deemed unsuitable for drainage systems.

Small Business Minister Confirms New Measures To Support Prompt Payment Code

Small Business Minister Margot James and Philip King, Chief Executive of the Chartered Institute of Credit Management have confirmed new measures to support the Prompt Payment Code in a letter sent to the code’s signatories this week.

Over 1,800 firms have signed up to the Prompt Payment Code, agreeing to maximum payment terms of 60 days and a target payment time of within 30 days as part of their commitment to the fair and equal treatment of suppliers.

Under the code, companies whose payment terms stretch beyond 60 days must be able to demonstrate that exceptional circumstances apply and will be considered on a case-by-case basis.

'Linear Luxury’ with new Black Steel Collection by Anchor MGS

Exclusively available from specialist distributer Grange Design, the new Black Steel Collection by MGS is a design first, being the only black collection for the bathroom designed and made from stainless steel.

Blue Flame Technology from Firebird Boosts Sales

Sales of Firebird’s Enviromax Blue Supreme boiler range are soaring for Redland Property Services as demand continues to increase for the UK’s most energy efficient domestic oil fired boilers. Developed by Firebird Heating Solutions, the Enviromax Supreme is the first Blue Flame oil fired condensing boiler for the domestic heating market in the UK. The highly innovative Blue Flame technology has soot free combustion which will in turn considerably reduce the consumption of heating oil; and has the lowest possible NOx emissions. It is therefore no surprise that the Enviromax Blue Supreme range is now the number one choice for Redland Property Services.

£5,000* and Paid Apprentice up for grabs to the Ultimate Tradesperson

IRWIN®’s Ultimate Tradesperson Competition Calls on Outstanding Tradespeople to Nominate Themselves, Friends and Colleagues for the 2016 title

LONDON, UK – IRWIN® Tools, innovation experts in the hand tool and power tool accessories industry for over a century, has launched its annual Nominate a Tradesperson competition to find the UK and Ireland’s Ultimate Tradesperson.

IRWIN is on the lookout for trade professionals – joiners, electricians, plumbers, metal workers and mechanics to nominate themselves or colleagues and share their stories of when they have gone above and beyond to get a job done, no matter how big or small.

Heritage Bathrooms’ stunning new product releases set to land in showrooms across the country

Heritage Bathrooms is adding to its stunning furniture, sanitary-ware and Limited Edition ranges with a host of brand new Distinctively Individual product launches.

Including a brand new Georgian inspired suite, a fresh furniture colour finish, a unique collection of brass based washstands and Heritage’s first Wall Hung Vanity Unit, the new products are designed to provide more choice in the bathroom and allow for a more personal and boutique finish demanded by today’s consumers.

Tina Robinson, Product Manager for Heritage Bathrooms comments: “Our new products combine functionality and practicality, as well as bringing consumers products that embody the biggest trends and most sought-after designs of the year.

Switch on to Heating System Efficiency

Historically many within the heating industry have seen September as the start of the heating season and as a result, the start of the breakdown and system failure calls. Here Richard Sharp at Xylem advises on those added extras that can make a big difference to system efficiency but also keep you front of mind with homeowners throughout the year.

In 2013, September saw temperatures across the UK peak at 30C, but then in 2014 it was the coolest September since 1994, according to the Met Office. Of course temperature is a personal thing and not everyone will want heating on at the same time, but as many installers know when the mercury truly begins to fall that’s when the flood gates traditionally open with breakdown calls and system failures.

Heritage Bathrooms collaborates with British designer on Limited Edition brassware collection

Heritage Bathrooms has joined forces with designer and illustrator Eleanore Longhurst to create a stunning new range of Limited Edition brassware, tapping into the popular consumer trend for more bespoke and distinctive finishes in the bathroom.

A custom creation for Heritage Bathrooms, the brand new Lymington Lace taps and coordinating shower, launched this summer, saw creator Eleanore take inspiration from popular looks within the fabric industry, including baroque lace designs and floral patterns, before settling on the final design - which was mainly influenced by popular vintage doily patterns.

ADEY rescues community heating system

Securing funding for large-scale community projects can be a thankless task, so when the 30 year-old heating and hot water system at Pheasey Community Hub in Walsall began to fail and needed replacing, ADEY Professional Heating Solutions stepped in to help.

A busy centre for local classes and events including a special needs group, the debilitating build-up of black magnetite sludge in the heating system had been causing significant problems, particularly during the winter months. With the system nearing collapse and costing the centre an overwhelming amount each month to maintain, the self-funded, volunteer-led group was unable to fund the work. An appeal was made to local installers and manufacturers to help fit a new system and supply the products needed.

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